Refund policy
Return Policy
At Evolve Consciously, we want you to be completely satisfied with your purchase. Our **30-day return policy** allows you to request a return within 30 days of receiving your item.
Eligibility for Returns (Except on Supplements-see below)
To qualify for a return, your item must be:
- In the original condition as received
- Unworn or unused, with tags attached
- In its original packaging
- Accompanied by the receipt or proof of purchase
To initiate a return, please contact us at **evolveconsciously5@gmail.com**. We will provide a return shipping label and instructions. Items returned without prior authorization will not be accepted.
Damages and Issues
Inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately so we can resolve the issue.
Supplement Refund Policy
All Sales Are Final
Due to the nature of dietary supplements, we do not accept returns or issue refunds once an order is placed. We recommend reviewing product descriptions and consulting a healthcare professional before purchase. If you receive a damaged or incorrect product, please contact us within **48 hours** of delivery.
Non-returnable Items
The following items cannot be returned:
- Perishable goods (e.g., food, flowers)
- Custom products (e.g., personalized items)
- Personal care items (e.g., beauty products)
- Hazardous materials or flammable liquids
We also cannot accept returns on sale items or gift cards.
Exchanges
To ensure you receive the desired item promptly, return the original item and place a new order once your return is accepted.
Refunds
After we receive and inspect your return, we will notify you of the refund approval status. Approved refunds will be processed back to your original payment method. Please allow time for your bank or credit card company to process the refund.